Welcome to Kierulff Technologies Remote Technical Support (RTS) real-time user helpdesk service. Our system allows any user in your organization to connect with our support team in seconds, without any special software or configuration.
How It Works
The process is simple:
- A user encounters an error with
their computer and is not quite sure what to do.
- The user opens a web browser
and visits kierulff.net/support (bookmarkable).
- A
few mouse clicks and within seconds they are connected to a technical
support representative.
RTS can be useful to a variety of computer workers:
- Any user or
users without IT support
- Department managers
seeking support for their group
- Small to medium sized
environments with limited IT support
- Conglomerate remote
users in diversified locations across the region/country
- Users experiencing
errors or failures
- Users in need of technical
training
- Anyone with PC problems
Common examples of RTS requests:
- Having troubles
with Windows, errors, warnings, etc.
- Email support
- Installing, updating,
and configuring new applications
- Antivirus support
- Printing issues
- Connecting to
network resources
- Unknown issues
New Customers
Call us at 714-660-6027 to start using RTS today.
Existing Customers
Link to kierulff.net/rts/
